I can’t really tell this client that sometimes he is exaggerating. I say things nicely, I use humour, I use pirouettes. And we agree. He makes an effort and I make one too.
After all, I wouldn’t want him to go anywhere else. Besides, it’s simply inconceivable, our families have worked together for almost 120 years!
H., diamond trader, more than 25 years in business
Dust
The first time I went into a polishing shop, I thought it was so dirty! I had hardly been warned, and I never thought it could be so dirty. Dust everywhere, on the workstation, on the floor, on the walls. And I'm not even talking about the polisher. A...