I remember a setter who lost a stone through the window. It was too hot in the workshop and he had opened the window to ventilate. The diamond fell on the roof of the neighbouring warehouse… Ladder, velux, it was an adventure to get it back.
We didn’t do any better, but one day while setting a centre, the stone blew up… and it disappeared. We spent hours looking for it. And then, not a small stone, almost a carat. We only found it months later when we did a major cleaning. It was in a spider’s web!
"I often think that sometimes I wish things didn't work. Because in this business, the production of parts is almost always in a hurry. You know that yourself! And therefore, urgency means that there is little time to finalise the parts and get them out. Hence my initial thought,...