“I often think that sometimes I wish things didn’t work. Because in this business, the production of parts is almost always in a hurry. You know that yourself! And therefore, urgency means that there is little time to finalise the parts and get them out. Hence my initial thought, sometimes I wish I didn’t have the resources to find the solution, but every time, it works! And I have to say that it makes me angry, smile too but still angry! I have come to the conclusion that this job involves suffering and that this suffering is almost beneficial. I did say almost! “
D., jeweller for 35 years
Family
I can't really tell this client that sometimes he is exaggerating. I say things nicely, I use humour, I use pirouettes. And we agree. He makes an effort and I make one too. After all, I wouldn't want him to go anywhere else. Besides, it's simply inconceivable, our families...